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Albert Heijn has not filed a report regarding cyber incident, Public Prosecution Service invites supermarket to do so

Albert Heijn has not filed a report regarding cyber incident, Public Prosecution Service invites supermarket to do so

Albert Heijn has not yet filed a formal police report following a significant cyberattack, leaving the Public Prosecution Service unable to launch a criminal investigation. While the company works to restore its distribution network and manage millions of euros in estimated damages, its online services remain suspended.

The supermarket chain Albert Heijn has not yet filed a formal police report regarding a recent cyberattack, though the Public Prosecution Service has invited them to do so to facilitate a potential investigation. While the company has notified the National Cyber Security Centre as required by law, the lack of a formal complaint hinders criminal proceedings. Experts believe the attack, which has led to significant logistical disruptions and empty store shelves, is part of a complex criminal ecosystem. The suspected perpetrators appear to have utilized servers located in various countries, including Turkey, Poland, and Moldova, though these locations do not necessarily reflect where the attackers are physically based.

Meanwhile, Albert Heijn is working to restore its supply chain, with distribution centers gradually resuming operations. Despite these efforts, online order services remain unavailable, and the financial impact of the incident is estimated by experts to reach millions of euros. The breach has also affected other brands under the Ahold Delhaize parent company, including Etos and the American chain Stop & Shop.

Based on reporting by ad. Translated and condensed by LocalHeadlines.

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