Liveblog cyber crisis at Albert Heijn | Many empty shelves remain and online orders down, but fresh produce stock slowly being replenished

Albert Heijn continues to face significant operational disruptions following a cybersecurity incident that began last Sunday. While the supermarket chain has begun restarting its systems and distributon centers, customers across the Netherlands are still encountering empty shelves in the produce and dairy aisles of many stores. Additionally, the company's website and app remain non-functional, preventing customers from placing or receiving online grocery orders. Albert Heijn has cancelled all deliveries scheduled through Thursday, promising compensation for affected customers once systems are restored.

The supermarket chain, which is a subsidiary of Ahold Delhaize, proactively took some systems offline to prevent further damage after the incident occurred. While the company has resumed regular deliveries of non-perishable goods and is working to replenish fresh produce, the availability of items remains inconsistent across various locations. Meanwhile, the Public Prosecution Service has invited Albert Heijn to file an official police report, as a criminal investigation has not yet been launched. Other Ahold Delhaize brands, such as Etos and Gall & Gall, appear to have been less severely impacted.