Police and Public Prosecution Service will not launch investigation into Albert Heijn cyber incident
Dutch authorities will not launch a criminal investigation into the Albert Heijn cybersecurity incident because no sensitive customer data was stolen. Despite the lack of an official investigation, the supermarket chain continues to experience service disruptions and is working to restore its digital systems.
The Dutch police and the Public Prosecution Service have officially stated that they will not initiate a criminal investigation into the recent cybersecurity incident affecting the supermarket chain Albert Heijn. Stan Duijf, a national police official specializing in cybercrime, explained that while the police encourage companies to file reports, the absence of compromised sensitive customer data meant that an official investigation was not deemed necessary at this time. Albert Heijn has confirmed that it is cooperating with relevant authorities and has reported the breach to the National Cyber Security Center, while an internal investigation remains ongoing.
The incident, which occurred earlier this week, led to significant operational disruptions for the company and its parent firm, Ahold Delhaize. As a security precaution, several websites, mobile applications, and customer service portals across various subsidiaries were taken offline. While local store deliveries have resumed, online operations and home grocery deliveries for Albert Heijn are expected to remain suspended until at least Sunday. The company continues to prioritize the safe restoration of its digital infrastructure.
Based on reporting by nu. Translated and condensed by LocalHeadlines.
