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Airbnb puts an end to unreasonable cleaning fees for hosts

Airbnb puts an end to unreasonable cleaning fees for hosts

Airbnb is banning unreasonable checkout tasks like washing dishes or taking out the trash to address guest complaints about excessive cleaning demands. These new guidelines apply to all bookings made from November 20 and aim to simplify house rules while preventing hosts from imposing unfair penalties or separate contracts.

Airbnb is implementing new guidelines to restrict the unreasonable cleaning demands hosts can place on guests during checkout. Starting November 20, hosts are prohibited from requiring guests to perform tasks such as washing dishes or taking out the trash, as these services are typically covered by the cleaning fees guests already pay. The platform aims to reduce confusion and alleviate the burden on travelers by standardizing the house rules process and making them more visible before booking.

Under these updated policies, hosts must select from seven standard rules or provide only reasonable additional requests. The company is also tightening controls on private contracts and preventing hosts from issuing their own fines, ensuring that agreements are compliant with broader regulations. Airbnb will actively monitor these requirements and intervene if hosts impose excessive burdens. This shift follows years of guest frustration regarding cleaning demands on top of mandatory service fees, and it marks a significant effort to improve the overall rental experience.

Based on reporting by nu. Translated and condensed by LocalHeadlines.

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