nu

Meter readings not reaching energy suppliers due to Enexis outage

Meter readings not reaching energy suppliers due to Enexis outage

A software failure at grid operator Enexis is preventing meter readings from being forwarded to energy suppliers, leaving customers across several provinces without accurate consumption data. Enexis expects to resolve the issue with an update and has confirmed that no usage data will be lost during the backlog.

A software malfunction at grid operator Enexis is preventing energy usage data from reaching energy suppliers. The technical issue, which began on Thursday, affects customers across North Brabant, Limburg, Overijssel, Drenthe, and Groningen, causing them to see outdated consumption information in their provider apps. Suppliers have begun notifying customers about the lack of incoming data, which is particularly concerning for those with dynamic energy contracts that rely on precise hourly or quarterly usage tracking.

Enexis has confirmed that while the meter data is being received by the company, it is currently stuck in a processing queue rather than being forwarded to suppliers. The operator intends to resolve the issue with a software update and expects the backlog of data to be cleared over the coming days. Enexis has reassured users that no data will be lost, as the meter readings are safely stored within their systems and will eventually be correctly processed and updated for all affected customers.

Based on reporting by nu. Translated and condensed by LocalHeadlines.

Related articles

Customer data from Topgeschenken and Topbloemen stolen in cyberattack

Customer data from Topgeschenken and Topbloemen stolen in cyberattack

The companies Topgeschenken and Topbloemen suffered a data breach after unauthorized access to their IT systems was detected on November 5. Personal information including names, addresses, and birth dates was stolen, though no financial data was compromised.

Nvidia boss's China spy scandal costs company over $350 billion in market value

Nvidia boss's China spy scandal costs company over $350 billion in market value

NVIDIA CEO Jensen Huang has admitted to an extramarital affair with a woman alleged to have ties to Chinese intelligence, causing the company's market value to plummet by 350 billion dollars. The chip giant has initiated an investigation as investors weigh the potential departure of the long-time leader.

Our expert Ton Voermans on neighborhood batteries: Smart for small districts, not for rural areas

Our expert Ton Voermans on neighborhood batteries: Smart for small districts, not for rural areas

A neighborhood battery in Gorssel allows 35 homes to operate efficiently despite grid constraints. Energy expert Ton Voermans evaluates the project, noting that while such solutions work well for small residential areas, they may not be suitable for rural regions.

Electricity storage capacity must be fifty times greater by the end of 2040

Electricity storage capacity must be fifty times greater by the end of 2040

The Dutch government aims to increase national energy storage capacity fiftyfold by 2040 to alleviate severe grid congestion affecting housing and sustainable infrastructure. New measures include streamlining permitting processes and prioritizing essential social projects as grid operators face widespread waiting lists.

NVIDIA launches investigation into executive who admits to affair with potential spy

NVIDIA launches investigation into executive who admits to affair with potential spy

NVIDIA has launched an independent investigation after a senior executive admitted to an affair with a woman suspected of being a Chinese intelligence operative. The probe aims to determine if the executive can remain in his role while assessing potential risks to national security and corporate secrets.