Personal data of Bijenkorf customers stolen in cyberattack

The logistics company CEVA, a partner of major Dutch retailers, was hit by a cyberattack on August 1st, leading to a significant data breach. The stolen information includes personal details such as customer names, addresses, email addresses, and phone numbers, as well as descriptions of payment methods used. The Bijenkorf has confirmed that no bank account numbers, credit card details, or login credentials were compromised during the incident.

In the aftermath of the attack, customers of the department store experienced substantial delays regarding their orders, returns, and refunds. The Bijenkorf and other affected retailers have reported the breach to the Dutch Data Protection Authority. Customers are now being warned to stay alert for potential phishing attempts, as criminals often use stolen personal data to make scam communications appear more legitimate. The company has clarified that it will never request password resets or additional payments through links sent in emails, urging consumers to verify the sender address before interacting with any messages.