haarlemOct 1, 2026, 12:00

Report nuisance with Zo Gemeld

Starting October 5, 2026, Haarlem will replace the BuitenBeter app with a new system called Zo Gemeld for reporting public space issues. Residents can submit reports via the new mobile app or the city's website, which has been updated to simplify the process.

The city of Haarlem is transitioning to a new system for reporting public space issues, effective October 5, 2026. As a result, the BuitenBeter application will no longer be supported after this date, and residents are encouraged to switch to the Zo Gemeld app or use the official municipal website. This update aims to streamline the reporting process by improving how the city manages and resolves incoming feedback.

The new Zo Gemeld system simplifies the submission process by removing the requirement for users to categorize their own reports. Citizens can utilize the mobile application for Android and iPhone to document issues such as damaged street lighting, loose paving, and litter, while also receiving status updates on their submissions. For those who prefer not to use the app, the municipal website has been redesigned to offer a more intuitive reporting experience. Additional details and guides are accessible through the dedicated project website or the city's official online portal.

Technology Haarlem

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Based on reporting by haarlem. Translated and condensed by LocalHeadlines.

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