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Haarlem switches to Zo Gemeld for public space reports

Starting October 5, Haarlem is replacing the BuitenBeter app with the Zo Gemeld system for reporting issues in public spaces. This new platform aims to improve processing efficiency and allows residents to track the status of their reports regarding street maintenance and public nuisance.

Starting Monday, October 5, the municipality of Haarlem will transition to the Zo Gemeld system for handling reports regarding public spaces. This change replaces the previous BuitenBeter application, which is no longer compatible with the city's updated reporting infrastructure. Residents can submit concerns through the new Zo Gemeld mobile app or directly via the municipal website.

The city states that the new system is designed to process and resolve reports more efficiently. Features include an automated categorization process for website submissions and real-time tracking for app users, who will receive notifications once their issues are addressed. Typical reports managed through this platform include broken streetlights, loose pavement tiles, litter, and other public disturbances. The new application is compatible with both Android and iPhone devices, ensuring broad accessibility for the local community.

Technology Haarlem

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Based on reporting by ad. Translated and condensed by LocalHeadlines.

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